Shipping and Returns
Brewing Good Coffee Company roasts and ships twice weekly. Coffee is sent via two-day USPS Priority Mail® within 24 hours of roasting to ensure it arrives to you fresh and ready to enjoy!
Shipping costs reflect what USPS charges based on your location and what size box is needed for the items in your order. You can make your shipping cost go further by ordering two bags of coffee at once because Priority Mail® calculates shipping by box dimension, not by weight, and we can fit two bags in our smallest box.
- Coffee: Given the perishable nature of coffee, we cannot accept returns, but if there is a problem with your order, please contact us at firstname.lastname@example.org within 7 days of receipt and we will do our best to make it right!
- Non-Coffee Merchandise: If your shirt doesn't fit, your mug arrives broken, or there's some other problem with your order, we want to help! All returns or exchanges on non-coffee merchandise must be initiated within 30 days of receiving your order. Please contact us at email@example.com with your name, order number, the item you wish to return/exchange, the reason a return/exchange is being sought, and what item/size you are requesting in exchange, if applicable. Shipping costs for the original order will not be refunded. The customer is responsible for return postage, unless an item is deemed defective or is damaged in shipping. We will cover the cost of shipping any exchanges to you.
Send returns to:
Brewing Good Coffee Company
Attn: Mail Order Return
1177 Annapolis Road #261
Odenton, MD 21113